Privacy Policy

ChinChin Privacy Policy

Effective: May 24, 2024

Our Privacy Policy explains how ChinChin collects, uses, and discloses information about you. The terms “ChinChin,” “we,” “us,” and “our” include ChinChin LLC and our affiliates. We use the terms “user,” “you,” and “your” to mean any person using our Platform or attending related events, including any organization or person using the Platform on an organization’s behalf. This Privacy Policy applies to the processing of information about users and other individuals that we collect when you use our “Platform,” which means any website, application, or services we offer, or when you communicate with us. For information about choices you may have under this policy, please see “Your Choices” below. This Privacy Policy does not apply to the information that you may provide to third parties, such as users, and others with whom you may share information about yourself. For more information about the scope of our Privacy Policy, please see Section 4.5.

To make this Privacy Policy easier to understand, we have provided summaries below. These summaries are not part of the official policy. Even though we have provided summaries, it is important for you to read the entire policy carefully. If you wish to access any particular section of this Privacy Policy, use the list below to jump to that section.

Collection Of Information
Use Of Information
Sharing Of Information
Additional Details
Your Choices
Data Rights
California Privacy Rights
Information for Korean Residents
Contact Us

1. Collection Of Information

Summary: We collect information about you when you:

Create an account;
Use the Platform;
Attend an event;
Visit our website; and
Communicate with us.

We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies.

If you elect to use certain features, we also collect information through other sources, such as social media services, invitations, and imported contacts.

1.1 Information You Provide to Us

We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, choose interests or groups, fill out a form, or communicate with us. The types of information that we may collect include identifiers, such as your name, username, password, email address, postal address, and phone number; payment and commercial information, such as payment method data and purchases, if any; demographic information and any other personal information that you choose to provide, such as photos, choices of interests, gender, date of birth, groups, and professional or employment−related information, including your role, company, and years of experience. Certain information about yourself, such as gender and date of birth, is optional to provide. Your choice of groups is also optional, but we are required to process this information in order to administer your account, and to indicate that you are a member of the groups that you join.

On occasion, the information that you give us when you join a group may imply information about your beliefs, political views, health conditions, or your sexual identity. This, and other kinds of sensitive information, is given special protection in accordance with applicable law. Posting personal or sensitive information about others without their permission is against our Community Guidelines.

1.2 Information We Collect Automatically When You Use the Platform

When you use our Platform, we automatically collect internet and other electronic network activity information about you and other information, including:

Log Information: We collect log information about your use of the Platform, including the type of browser that you use; the time, duration, and frequency of your access; Platform pages viewed; your IP address; and the page you visited before visiting our Platform.
Device Information: We collect information about the computer or mobile device that you use to access our Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Geolocation Information: We may collect information about the location of your device each time you use our Platform based on your consent to the collection of this information, such as when you enable location services. For further information see Section 5.2. We may also collect information, such as your IP address, that can sometimes be used to approximate your location based on your device settings.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers collect information using various technologies, including cookies and pixel tags (which are also called clear GIFs, web beacons, or pixels). Cookies are small data files stored on your hard drive or in device memory that help us improve our Platform and your experience, and track usage of our Platform. Pixel tags are electronic images that may be used in our Platform or emails, and track usage of our Platform and effectiveness of communications.
Other Information: Based on your consent, we may collect other information from your device, such as photos from your camera roll or calendar information you want to manage via the Platform.

1.3 Information We Collect From Other Sources

We may collect information about you from other sources, such as through certain features on the Platform you elect to use. We rely on these third parties to either have your consent or ensure that they are otherwise legally permitted or required to disclose your information to us. Examples include:

Social Media Services: If you register or log into your account through a third−party social media service, we will have access to some of your third−party account information from that service, including identifiers, such as your name and other information in that account, and used for purposes such as improving your ChinChin recommendations. We may also have access to third−party account information if you use the Platform feature to share a link.
User Content: We may receive information about you when you or another user uploads photos or posts other content to the Platform.
Current or Future Corporate Affiliates: We may receive information about you from our current or future corporate parents, subsidiaries, or affiliates.
Information From Other Third−Party Sources: In order to provide you with more tailored recommendations, we may obtain information about you from publicly and commercially available sources, such as third−party publishers, advertising networks, and service providers that we use to manage ads on our and other sites, and other third parties as permitted by law. For more information about the data that we obtain from these providers, please contact us at support@gochinchin.com.

We may analyze and make inferences from the information we collect.

2. Use Of Information

Summary: We use information about you to:

Operate, improve, promote, and protect ChinChin and our Platform;
Communicate with you; and
Personalize content.

2.1 Operating our Platform

We may use information about you described above for various business purposes related to operating our Platform, including to:

Provide, maintain, and improve our Platform, including to process transactions, develop new products and services (for example, including you in tests or pilots of new or revised Platform functions, such as messaging or search functionality or using information about your usage of the Platform to develop new or revised messaging or search functionality), and manage the performance of our Platform;
Display information about you, for instance, your list of interests, which will be visible on your profile;
Personalize the Platform, for example, to suggest content in which we think you may be interested;
Allow you to share information about your use of the Platform through a third−party social media service, if you connect your account through that service (which you can turn off at any time) and to provide you with better recommendations;
Monitor and analyze trends, usage, and activities in connection with our Platform;
Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of ChinChin and others; to enforce compliance with our policies; and to comply with applicable law and government requests; and
Perform accounting and administrative tasks, and enforce or manage legal claims.

2.2 Communicating With You

We may use information about you for various business purposes related to communicating with you, including to:

Respond to your comments, questions, and requests, and provide customer service;
Communicate with you, in accordance with your account settings, about products, services, and events offered by us and others, to provide news and information that we think will be of interest to you, to conduct online surveys, to contact you about events on our Platform that are being held near your location, and to otherwise communicate with you in accordance with Section 2.3;
Notify you about communications of other users, in accordance with the communication preferences that you indicate in your account; and
Send you technical notices, updates, security alerts and support, and administrative messages.

2.3 Advertising And Other Uses

We may use information about you for various other business purposes, including to:

Provide content, features, or sponsorships that match user profiles or interests
Deliver more relevant advertising to you on and off the Platform;
Facilitate contests and other promotions;
Send you marketing communications, subject to applicable law;
Combine with information that we collect for the purposes described in this Privacy Policy; and
Carry out any other purposes described to you at the time that we collected the information.

2.4 Legal Basis for Processing

If you are in a jurisdiction that requires a specific legal basis for processing personal data, our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.

We process your information to provide our services in accordance with our agreement with you. This includes identifying and authenticating you for the use of our platform. In some cases, we process your information based on our legitimate interests in offering the platform.

3. Sharing Of Information

Summary: We may share information about you:

With other users;
With third parties at your request;
With our vendors and service providers;
To comply with legal obligations;
To protect and defend our rights and property;
With your consent.

3.1 Through Our Platform

We share some of the information we collect by displaying it on our Platform according to your user profile and account settings. Some information, such as your username, profile picture, and list of interests, will always be publicly available on the Platform. We also share information about you when you post content through the Platform. For example, if you post a photo, anyone with access to the Platform may be able to view it.

3.2 With Our Service Providers

We may use third parties to perform services related to our operations. These services may include, but are not limited to, email services, data analysis, payment processing, and customer service. These third parties may have access to or process your information as part of providing those services for us.

3.3 Legal And Safety

We may share information about you if we believe in good faith that such disclosure is necessary to:

Comply with relevant laws or to respond to subpoenas or warrants served on us;
Protect or defend our rights, property, and safety, or that of you, our other users, or third parties;
Investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Service.

3.4 Business Transfers

We may share or transfer information about you in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. You will be notified via email and/or a prominent notice on our Platform of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

3.5 Aggregated Or Anonymized Data

We may also share aggregated or anonymized information that does not directly identify you with third parties.

4. Additional Details

4.1 Security

Summary: We take reasonable measures to protect your information.

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

4.2 Data Retention

We may temporarily de−activate your account if you have not logged in for six months or more. You may contact us if you wish to reactivate your account.

We retain certain information that we collect from you while you visit or are a member of the Platform, and in certain cases where you have deleted your account, for the following business purposes:

So you can use our Platform;
To ensure that we do not communicate with you if you have asked us not to;
To provide you with a refund, if entitled;
To provide accurate accounting information to other members about the groups that they organize or administer, and associated memberships;
To better understand the traffic to our Platform so that we can provide all members with the best possible experience;
To detect and prevent abuse of our Platform, illegal activities and breaches of our Terms of Service; and
To comply with applicable legal, tax or accounting requirements.

When we have no ongoing legitimate business need to process your information, we will either delete it or take steps to de−identify or anonymize it in accordance with applicable law.

4.3 International Data Transfers

Summary: We may transfer, store, and process your information outside of your country of residence, including in the United States.

If you are using our Platform from outside the United States, your information will be sent to and stored in the United States where our servers are located. By using the Platform, you agree to the transfer of your information to the United States, which may have different data protection rules than your country.

4.4 Your Choices

Summary: You have several choices regarding your information:

Account Information: You may update, correct, or delete information about you at any time by logging into your account and modifying your information or by emailing us at support@gochinchin.com. We may retain certain information as required by law or for legitimate business purposes.
Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Platform.
Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails or by emailing us at support@gochinchin.com. If you opt−out, we may still send you non−promotional communications, such as those about your account or our ongoing business relations.
Location Information: You can control the location information you provide to us or that we can access through your mobile device settings or through the Platform’s settings.

4.5 Scope Of Policy

Summary: This Privacy Policy applies to all information we collect through our Platform, but does not apply to third−party services or the practices of companies we do not own or control.

Our Platform may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third−party websites, products, or services. We encourage you to read the privacy policies of these third parties before providing any information to them.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You may have the right to access the personal information we hold about you.
Correction: You may have the right to correct or update your personal information if it is inaccurate or incomplete.
Deletion: You may have the right to request that we delete your personal information.
Objection: You may have the right to object to the processing of your personal information where we are relying on a legitimate interest.
Restriction: You may have the right to request that we restrict the processing of your personal information.
Data Portability: You may have the right to request the transfer of your personal information to another party.

To exercise any of these rights, please contact us at support@gochinchin.com.

6. California Privacy Rights

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA). For a detailed description of these rights, please see our California Privacy Notice [link to California Privacy Notice].

7. Information for Korean Residents

If you are a resident of Korea, you have specific privacy rights under the Personal Information Protection Act (PIPA). For a detailed description of these rights, please see our Korea Privacy Notice [link to Korea Privacy Notice].

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ChinChin LLC

Email: support@gochinchin.com

This Privacy Policy may be updated from time to time. If we make any changes, we will notify you by revising the "Effective Date" at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access our Platform to stay informed about our information practices and the ways you can help protect your privacy.